One inbox. Every conversation.
Stop juggling tabs. Give your whole team a single, real-time view of every WhatsApp chat — with assignments, notes and resolution tracking baked in.
- Real-time inbox shared across your team
- Assign chats to teammates, AI, or whole groups
- Internal notes, mentions and conversation history
Unified inbox
WhatsApp, Instagram (soon) and form submissions in one place — sorted, filtered and easy to triage.
Smart assignments
Round-robin, skills-based or load-balanced — get conversations to the right person automatically.
Internal notes
Keep context private. Mention teammates, attach files, or escalate to managers without leaving the chat.
SLA tracking
Set SLA targets, get nudged before you breach, and report on first response time and resolution.
Powerful filters
Slice by tag, status, intent, agent, channel — save your views and share them with the team.
Tags & attributes
Custom tags and contact attributes that flow into segments, automations and reports.
Trusted by teams worldwide
Don't take our word for it — here's what real customers across 80+ countries are saying.
We replaced three tools with ChatPilot and our response time dropped from 4 hours to 8 minutes. Customers actually thank us now.
The AI handles 70% of our pre-sales questions overnight. By the time we open in the morning, deals are already in the pipeline.
Setup took us a single afternoon. The team was already running broadcasts the next morning — no developer needed.
Click-to-WhatsApp ads gave us 4× the ROAS of our usual landing pages. We've shifted most of our budget here.
Our agents finally have one inbox. The CRM sync with Zoho is seamless and tickets never get lost.
From WhatsApp catalog browsing to checkout in under 90 seconds. Customers genuinely love the experience.
The drip campaigns onboard our new clients without any manual nudging. Activation is up 38% quarter over quarter.
We trialed three platforms before this. Nothing else combined automation, AI and a human inbox this cleanly.
Ready to transform how you talk to customers?
Join thousands of teams using ChatPilot to make every conversation count.