Legal

Refund Policy

Last updated: May 1, 2026

We want you to be happy. If something isn't working out, here's how refunds work.

14-day money-back

If you cancel within 14 days of your first paid subscription, we'll refund 100% of what you paid — no questions asked.

Upgrades are pro-rated automatically. You pay only for the time remaining in your billing period.

Annual plans are non-refundable after the first 14 days, but you can downgrade or cancel for the next renewal anytime.

Email billing@chatpilot.io with your account email. We process refunds within 5 business days.